Customer Services | Financial Services | Hybrid - Dublin

My client is an asset finance group based In Dublin. They are looking to hire a people centric person to help their commercial clients through their lending journey. This is a great opportunity for an energetic and focused professional who is keen to develop their career in the finance industry. The team aims to deliver a platinum level of service in everything they do. This role will focus on the day-to-day management of their varied customer base as well as managing internal stakeholder requests.

Candidate Profile

• The candidate should be self-starter with a good eye for detail and a proactive approach to making this role their own.
• Professional manner in all interactions with good business writing skills and ability to communicate with customers and colleagues.
• Good sense of numbers with an ability to reconcile balances or identify when something is not correct.
• Excellent time management with ability to multitask and arrange priorities under pressure.
• Good team work ethic with willingness to go extra mile to get the job done, especially during our peak season.
• Energy - someone who will work hard but will also enjoy engaging with team social events and building colleague relationships.
• Willingness to go above and beyond the role for the good of the wider department especially during busy seasons.

Ideal Qualifications/Skills

• Some experience solving problems for clients and stakeholders in an asset finance/banking/Credit environment.
• APA/QFA qualification would be advantageous. If you are not APA/QFA qualified, you will be required to meet the Central Bank of Ireland’s minimum competency requirements for our business meaning you will be required to obtain a qualification as either an Accredited Product Advisor (Loans and Regulations) or Qualified Financial Advisor. My client will pay for this for you.
• Degree level education in a relevant business discipline – or working towards a degree.
• Confident, proactive self-starter with an appetite for continuous improvement.
• Strong communicator (oral and written) with excellent relationship/networking skills; Fluent English.
• Reliable and comfortable working in a virtual/work from home environment at least 50% of the time.

My client has an excellent package including a 10% bonus, 15% pension, health, and dental insurance, educational assistance, and other flexible benefits. They will allow all their employees to work from home 3 days per week. The company offers excellent development opportunities to the right candidate.

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